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A Beginner's Guide to Effective Email
Elements of
E-Text Style
by John Goodwin. A classic.
Wired
Style: Principles of English Usage in the Digital Age
by Kevin Kelly
Make
sure you actually communicate rather than simply offer information
by Bob Lewis
InfoWorld, November 1999
Netiquette: take an online quiz
Toolkit's using software for newsgroups and mailing lists
Good
Documents
Jakob Nielsen's Writing for
the Web
Sun Microsystems' Writing for
the Web
Web
Writing for Many Interest Levels
Writing
Effective Web Pages
Writing for the Web and
Creating Effective Online Content
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